To create an account on Koottu, simply download our app from the App Store or Google Play, and follow the registration steps. You can also sign up using your Facebook or Google account.
Koottu offers both free and premium subscription options. While you can use the app for free, our premium subscription provides additional features like unlimited matches and ad-free browsing for enhanced dating experience.
You can reset your password by clicking on the "Trouble Logging in" link on the login page. Follow the prompts to reset your password via email or SMS.
At Koottu, user safety and privacy are our top priorities. We have strict security measures in place, including photo verification, reporting features, and encrypted messaging. You can control who sees your information.
If you encounter any suspicious or inappropriate behavior, please report the user using the reporting feature within the app. Our moderation team will review and take necessary action.
Yes, you can set your preferred location or use your device's location services to find matches in your desired area, whether in Kerala or elsewhere.
'Icebreakers' are conversation starters provided by Koottu to make it easier to start a conversation with your matches. You can choose from a variety of questions which will be generated by ‘Koottu AI’ based on the preferences and interests of yourself and the other user.
To delete your account, go to the app's settings, and then choose 'Delete Account.' Follow the on-screen instructions. Keep in mind, this action is irreversible.
Yes, you can switch between free and premium subscriptions at any time. Your subscription status can be managed in your account settings.
You can reach out to our customer support team by selecting ‘Help & Support' in the app's settings. We're here to assist you with any questions or concerns you may have.
Our face verification process is designed to enhance user safety and authenticity. When you opt to verify your photo, our AI system performs a face liveness check to ensure it's a real person. We then capture a photo and compare it to the one on your profile, adding an extra layer of trust and confidence in the platform.
Face verification is optional but strongly encouraged. It can help build trust among users and increase the likelihood of meaningful connections.
If there's a discrepancy between your verification photo and profile photos, we may ask you to retake the verification photo. The primary goal is to maintain user trust and safety.
Yes, you can update your photos at any time. The face verification process is a one-time step to ensure the initial authenticity of your profile.
Our AI algorithms analyze user preferences, behavior, and profile data to provide you with highly compatible matches. The more you use the app, the smarter our AI gets in suggesting potential matches.
Yes, you can customize your match preferences in the app settings to narrow down your match suggestions based on factors like age, location, and interests.
Yes, we provide AI-generated icebreakers to help you start engaging conversations with your matches. These questions are designed to spark interesting discussions and make it easier to connect.
Match suggestions are continuously updated to reflect your changing preferences and user behavior. This ensures that you receive relevant and current matches.
Yes, you can choose to disable AI features like automatic matching or icebreaker suggestions. This allows you to take a more manual approach to finding connections.
We encourage user feedback to improve our AI features. You can provide feedback through the app's 'Contact Us' section, and our team values your input for ongoing enhancements.
Just like you, our team, is made up of people who tried different apps available for dating but weren't fully satisfied and saw an amazing possibility for an app that is focused only on Malayalis.